06/24/2025
???? Exciting Update from the City of Kress! ????
We’re thrilled to announce the completion of our new billing system, designed to bring transparency and clarity to your water bills! The City Council unanimously voted to shift billing to the current month’s usage, eliminating the outdated practice of billing for usage from two months ago.
To bring the system up to date, the new bill you received today (via email for portal users or soon by mail) covers a two-month transition period. But don’t worry—our billing team worked with the Council to create a formula ensuring you’re not hit with the full cost of two months of water usage. The bill has been carefully adjusted, so it’s not just a standard bill doubled.
This change puts an end to years of billing frustrations! Thank you for your patience as we modernize our system. Questions? Reach out to City Hall or check your account on the portal. Let’s move forward with clear, fair billing! ????
#KressCity #BillingUpdate #Transparency
